About Us
Who We Are
Aurora Vending Machine Services is a fast-growing, Melbourne-based supplier of modern vending solutions, dedicated to supporting businesses at every stage of their vending journey.
We provide high-quality machines, expert guidance, and end-to-end support for both new entrants and established operators managing large-scale vending networks. Whether you are exploring vending for the first time or expanding an existing fleet, we deliver tailored solutions designed to maximise efficiency, performance, and return on investment.
With strong manufacturer relationships, a full range of spare parts, and an industry-leading warranty of up to 2 years covering both parts and labour, we ensure reliability, flexibility, and long-term value for our clients.
ouR Mission
To build a strong, reliable vending network that extends from Melbourne to every corner of Australia.
We aim to make advanced vending solutions accessible nationwide by combining local expertise with efficient distribution and responsive support. Whether in major cities or regional areas, our goal is to ensure every client can deploy, operate, and scale their vending business with confidence.
By strengthening our partnerships, expanding our coverage, and continuously improving our service capabilities, we strive to become the most trusted local supplier with true nationwide reach.
OUR Vision
To create a connected, intelligent vending ecosystem across Australia.
Starting from Melbourne as our foundation, we envision a future where vending machines are seamlessly integrated into everyday environments — powered by AI, supported by real-time data, and connected through a nationwide network.
Our vision is not just to supply machines, but to enable a smarter retail infrastructure — where businesses can scale effortlessly, operations become more efficient, and customer experiences are continuously enhanced.
As the unmanned retail industry evolves, Aurora is committed to leading this transformation — expanding smarter, faster, and further across Australia.
MEET OUR TEAM
We are committed to delivering quality, innovation, and reliable solutions with a strong focus on customer satisfaction and continuous improvement.
Mark Xing
Director & Sales Manager
mark.xing@auroravms.com
Eric Wang
Operations Director
eric.wang@auroravms.com
Humphrey Han
Chief Mechanical Engineer
tao.han@auroravms.com
lily wu
Warehouse Manager
lily.wu@auroravms.com
Dennis Chang
State Manager
dennis@auroravms.com
Kaylee li
Project Manager
kaylee.li@auroravms.com
Amy li
Marketing Manager
amy.li@auroravms.com
Admin
Customer Support
admin@auroravms.com